Supporting Australian veterans
Alternative therapy pathways for veterans
Elevate your well-being with clinician-led care. For eligible DVA Gold and White Card holders. Our doctors assess your suitability, and we handle the DVA paperwork.
100% Bulk Billed for eligible DVA cardholders. Eligibility and DVA approval apply.
3 simple steps to get started
Check your eligibility.
Fill in a short form and we'll call you for a quick telehealth screening.
See a doctor.
Visit our Sydney CBD or Glen Waverley clinic for your in-person assessment.
We handle DVA.
We prepare and submit your application and keep you updated.
Start with a quick telehealth screening
Tell us about your service and your DVA card, and one of our team will call you for a short screening. We'll check whether our pathways suit you and explain what documents you may need.
Your details are kept private and only used to help with your enquiry.
Prefer to talk to someone first?
Call or message our team and we'll walk you through the next steps.
100% Bulk Billed for eligible DVA cardholders
Gold Card holders have no out-of-pocket costs for applicable services. White Card holders may be covered where care relates to a DVA-accepted condition. Eligibility and DVA approval apply.
We handle the paperwork
From assessment to DVA submission, we manage it for you.
Clinician-led care
Every patient is assessed by a registered doctor.
Ongoing support
Follow-up care by telehealth, where clinically appropriate.
5 minutes
To book online
15 to 30 minutes
In-person consult
3 to 5 business days
Typical standard DVA approval
Timeframes may vary.
How DVA Funding May Apply
Under applicable DVA arrangements, we support eligible patients throughout the process of accessing suitable treatment pathways.
A clinician will assess whether treatment is clinically appropriate for your individual needs.
Prior approval or additional documentation may be required depending on your DVA card type and accepted conditions.
Funding eligibility is assessed by DVA on a case-by-case basis.
We provide support and assistance with required documentation throughout the process.
Gold Card
No out-of-pocket costs for eligible DVA patients.
Gold Card holders may have no out-of-pocket costs for applicable services, subject to eligibility and DVA approval.
White Card
Funding for Eligible Health Conditions
White Card holders may be eligible for DVA-funded care for conditions covered by their card.
Travel Funding
May Be Available
DVA travel assistance may be available for eligible in-person appointments, subject to DVA travel and PWATA requirements.
FAQs
Am I eligible?
DVA decides eligibility on a case-by-case basis. Our doctors assess clinical suitability and guide you through the right pathway.
Which DVA card do I need?
Gold Card holders may be eligible for DVA-funded consultations and treatment, subject to clinical need. White Card holders may be eligible where care relates to a DVA-accepted condition. Orange Card is not eligible for medical consultations.
Do I need a referral?
Not usually for the initial assessment. Extra documentation may be needed depending on your pathway.
Do I need to attend in person?
Yes. DVA requires an in-person consult for new patients, changing doctors or changing treatment plans. You can start with a telehealth screening first. DVA travel assistance may be available for eligible patients.
How long does approval take?
Standard approvals typically take 3 to 5 business days. Complex cases vary depending on documentation. Approval can’t be guaranteed.
What does it cost?
100% Bulk Billed for eligible DVA cardholders, subject to eligibility and DVA approval. A private, self-funded option is also available.
Can I reschedule?
Yes, up to 48 hours before your appointment.
Book a consultation
Leave your details and our team will call you to talk through next steps.
Sydney CBD: Wellshare, Suite 1, Level 5/428 George Street, Sydney NSW 2000
Glen Waverley: The Victorian Rehabilitation Centre, 499 Springvale Road, Glen Waverley VIC 3150
Registered with
Sentinel Clinic is not affiliated with or endorsed by the Department of Veterans' Affairs (DVA). DVA is the funding body for eligible cardholders and determines eligibility and approval. 100% Bulk Billing applies to eligible DVA cardholders subject to DVA approval. Timeframes are typical and may vary. Clinical suitability is assessed by a registered medical practitioner. All care is subject to clinical assessment and DVA funding approval.